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Privacy Policy

Latest update: March 26, 2024

This Privacy Policy applies to visitors of transcodes.io and customers using the embedded scripts. All users of apps that use the embedded scripts are subject to additional, stricter guidelines outlined here.

Service Operator

Bigstrider, Inc.
2072, Nambusunhwan-ro, Gwanak-gu, Seoul, Republic of Korea, 08806 Contact: hello@bigstrider.co

Terminology

  • Personal Data: Any identifiable information.
  • Usage Data: Includes IP, device, browser, page requests, timestamps, etc.
  • User: Data Subject / Users of the Application.

Types of Data Collected

Transcodes may collect various types of personal and usage data, either directly from you or through third-party integrations. This includes information such as your email address, full name, country, password, and profile picture. We may also collect usage data, such as your device type, browser details, IP address, and interactions with pages within the Service. Additionally, cookies and any data voluntarily shared while using the Service may be stored.

Usage of Data

Transcodes uses the collected data for various operational, legal, and service-related purposes. These include:

  • Delivering and maintaining the Service
  • Complying with applicable legal and regulatory requirements
  • Enforcing our rights, detecting and preventing fraud or misuse
  • Supporting hosting infrastructure and backend operations
  • Managing user authentication, communication, and payment processing
  • Performing analytics, monitoring, and tag management for performance insights
  • Organizing and maintaining user databases to support core functionalities

Payments

  • Portone (Integrated Payment Gateway), Paypal (Non-Korea)

Promise

Transcodes delivers embedded scripts in encrypted format to enhance business-grade security. We assure users that these scripts contain no malicious code intended to harm server infrastructure, access client databases without authorization, or implant backdoors on customer websites.

User Rights

Users have the right to exercise control over their personal data. Specifically, users may:

  • Withdraw previously given consent
  • Object to data processing, including for direct marketing, without providing justification
  • Request access to their personal data
  • Request correction or deletion of inaccurate or outdated data
  • Request data portability in a structured, commonly used format
  • Lodge complaints with the appropriate data protection authority

Cookies

Transcodes uses cookies and other trackable technologies for operational and analytical purposes.

Additional Information

Collected data may be used in connection with legal claims or proceedings. Additionally, system logs, such as IP addresses, may be processed as part of routine operations or for security purposes.

Please note that the Service does not support “Do Not Track” requests. Users are advised to review the privacy policies of third-party services integrated with the platform.

Bigstrider & Transcodes reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and may also be communicated through the application if necessary. In some cases, continued use of the Service may require renewed consent based on the nature of the update.

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